Credit subtracted when sent failed

playSMS Help
1

Any solution with 1.4.3 ?

I’m using kannel and even if a sent was failed the credit always comes subtracted.

2

When status sent received playsms will deduct credit. When later received another dlr with status failed then playsms will refund the deducted credit.

Anton

3

If I look into the my sent messages I can see a red square near to the failed sms.

Why the credit was deducted? Probably I have a wrong DLR string?

4

Into kannel.conf I have

group = sms-service
keyword = default
omit-empty = true
max-messages = 0
get-url = “http://mydomain/index.php?app=call&cat=gateway&plugin=kannel&access=geturl&t=%t&q=%q&a=%a&Q=%Q&smsc=%i”

Sincerely I don’t understand the get-url parameter. Probably the string is wrong ?

5

Does this happens for all gateways? Some providers charge full or partial amount even when SMS fails. Is it configurable?

6

Looking at the code again, I made a mistake, apparently if the billing have been finalized then the refund will not happen.

Here is the flow:

After receiving DLR, playSMS process it, and the DLR will arrive first in simplebilling_hook_setsmsdeliverystatus:

When the DLR status is 1 (sent) or 3 (delivered) then the billing is finalized, meaning no more changes, no refund etc, even when later receiving failed status.

If the received DLR is 2 (failed), then this function called, simplerate_hook_setsmsdeliverystatus:

Only if the billing status have not finalized, meaning not receiving sent/delivered before, then the refund called.

So, yes, by default all failed SMS will be refunded, unless its already finalized (previously set as sent/delivered).

I suppose if you want no-refund at all, then just comment all codes inside simplerate_hook_setsmsdeliverystatus(). Dont forget to restart playSMS daemon after code changes.

anton

7

Actually, that makes more sense to me. If the provider sets “sent” and then afterwards, sends “failed”, it should probably be charged anyways. If it sends “Failed” immediately, there is probably a problem with the gateway (upstream funds, maintenance, etc) and probably should be refunded.

8

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