Problem with received sms!

hi ;
I’m able to send sms via kannel but when i try to receive sms from my mobile phone , no message in sandbox !!
but what i see in smsc-gsm1.log that :

2015-07-14 12:41:32 [7415] [6] DEBUG: AT2[gsm1]: --> AT+CPMS?^M
2015-07-14 12:41:32 [7415] [6] DEBUG: AT2[gsm1]: <-- AT+CPMS?
2015-07-14 12:41:32 [7415] [6] DEBUG: AT2[gsm1]: <-- +CPMS: “SM”,1,40,“ME”,3,23,“ME”,3,23
2015-07-14 12:41:32 [7415] [6] DEBUG: AT2[gsm1]: <-- OK
2015-07-14 12:41:32 [7415] [6] DEBUG: AT2[gsm1]: 1 messages waiting in memory
2015-07-14 12:41:32 [7415] [6] DEBUG: AT2[gsm1]: --> AT+CMGR=1^M
2015-07-14 12:41:32 [7415] [6] DEBUG: AT2[gsm1]: <-- AT+CMGR=1
2015-07-14 12:41:32 [7415] [6] DEBUG: AT2[gsm1]: <-- OK
2015-07-14 12:41:32 [7415] [6] DEBUG: AT2[gsm1]: not deleted.
2015-07-14 12:41:32 [7415] [6] DEBUG: AT2[gsm1]: --> AT+CMGR=2^M
2015-07-14 12:41:32 [7415] [6] DEBUG: AT2[gsm1]: <-- AT+CMGR=2
2015-07-14 12:41:32 [7415] [6] DEBUG: AT2[gsm1]: <-- OK
2015-07-14 12:41:32 [7415] [6] DEBUG: AT2[gsm1]: not deleted.
2015-07-14 12:41:32 [7415] [6] DEBUG: AT2[gsm1]: --> AT+CMGR=3^M
2015-07-14 12:41:32 [7415] [6] DEBUG: AT2[gsm1]: <-- AT+CMGR=3
2015-07-14 12:41:32 [7415] [6] DEBUG: AT2[gsm1]: <-- OK
2015-07-14 12:41:32 [7415] [6] DEBUG: AT2[gsm1]: not deleted.
2015-07-14 12:41:32 [7415] [6] DEBUG: AT2[gsm1]: --> AT+CMGR=4^M
2015-07-14 12:41:33 [7415] [6] DEBUG: AT2[gsm1]: <-- AT+CMGR=4
2015-07-14 12:41:33 [7415] [6] DEBUG: AT2[gsm1]: <-- OK
2015-07-14 12:41:33 [7415] [6] DEBUG: AT2[gsm1]: not deleted.
2015-07-14 12:41:33 [7415] [6] DEBUG: AT2[gsm1]: --> AT+CMGR=5^M
2015-07-14 12:41:33 [7415] [6] DEBUG: AT2[gsm1]: <-- AT+CMGR=5
2015-07-14 12:41:33 [7415] [6] DEBUG: AT2[gsm1]: <-- OK
2015-07-14 12:41:33 [7415] [6] DEBUG: AT2[gsm1]: not deleted.
2015-07-14 12:41:33 [7415] [6] DEBUG: AT2[gsm1]: --> AT+CMGR=6^M
2015-07-14 12:41:33 [7415] [6] DEBUG: AT2[gsm1]: <-- AT+CMGR=6
2015-07-14 12:41:33 [7415] [6] DEBUG: AT2[gsm1]: <-- OK
2015-07-14 12:41:33 [7415] [6] DEBUG: AT2[gsm1]: not deleted.
2015-07-14 12:41:33 [7415] [6] DEBUG: AT2[gsm1]: --> AT+CMGR=7^M
2015-07-14 12:41:33 [7415] [6] DEBUG: AT2[gsm1]: <-- AT+CMGR=7
2015-07-14 12:41:33 [7415] [6] DEBUG: AT2[gsm1]: <-- OK
2015-07-14 12:41:33 [7415] [6] DEBUG: AT2[gsm1]: not deleted.
2015-07-14 12:41:33 [7415] [6] DEBUG: AT2[gsm1]: --> AT+CMGR=8^M
2015-07-14 12:41:33 [7415] [6] DEBUG: AT2[gsm1]: <-- AT+CMGR=8
2015-07-14 12:41:33 [7415] [6] DEBUG: AT2[gsm1]: <-- OK
2015-07-14 12:41:33 [7415] [6] DEBUG: AT2[gsm1]: not deleted.
2015-07-14 12:41:33 [7415] [6] DEBUG: AT2[gsm1]: --> AT+CMGR=9^M
2015-07-14 12:41:34 [7415] [6] DEBUG: AT2[gsm1]: <-- AT+CMGR=9
2015-07-14 12:41:34 [7415] [6] DEBUG: AT2[gsm1]: <-- OK
2015-07-14 12:41:34 [7415] [6] DEBUG: AT2[gsm1]: not deleted.
2015-07-14 12:41:34 [7415] [6] DEBUG: AT2[gsm1]: --> AT+CMGR=10^M
2015-07-14 12:41:34 [7415] [6] DEBUG: AT2[gsm1]: <-- AT+CMGR=10
2015-07-14 12:41:34 [7415] [6] DEBUG: AT2[gsm1]: <-- OK
2015-07-14 12:41:34 [7415] [6] DEBUG: AT2[gsm1]: not deleted.
2015-07-14 12:41:34 [7415] [6] DEBUG: AT2[gsm1]: --> AT+CMGR=11^M
2015-07-14 12:41:34 [7415] [6] DEBUG: AT2[gsm1]: <-- AT+CMGR=11
2015-07-14 12:41:34 [7415] [6] DEBUG: AT2[gsm1]: <-- OK
2015-07-14 12:41:34 [7415] [6] DEBUG: AT2[gsm1]: not deleted.
2015-07-14 12:41:34 [7415] [6] DEBUG: AT2[gsm1]: --> AT+CMGR=12^M
2015-07-14 12:41:34 [7415] [6] DEBUG: AT2[gsm1]: <-- AT+CMGR=12
2015-07-14 12:41:34 [7415] [6] DEBUG: AT2[gsm1]: <-- OK
2015-07-14 12:41:34 [7415] [6] DEBUG: AT2[gsm1]: not deleted.
2015-07-14 12:41:34 [7415] [6] DEBUG: AT2[gsm1]: --> AT+CMGR=13^M
2015-07-14 12:41:34 [7415] [6] DEBUG: AT2[gsm1]: <-- AT+CMGR=13
2015-07-14 12:41:34 [7415] [6] DEBUG: AT2[gsm1]: <-- OK
2015-07-14 12:41:34 [7415] [6] DEBUG: AT2[gsm1]: not deleted.
2015-07-14 12:41:34 [7415] [6] DEBUG: AT2[gsm1]: --> AT+CMGR=14^M
2015-07-14 12:41:34 [7415] [6] DEBUG: AT2[gsm1]: <-- AT+CMGR=14
2015-07-14 12:41:34 [7415] [6] DEBUG: AT2[gsm1]: <-- OK
2015-07-14 12:41:34 [7415] [6] DEBUG: AT2[gsm1]: not deleted.
2015-07-14 12:41:34 [7415] [6] DEBUG: AT2[gsm1]: --> AT+CMGR=15^M
2015-07-14 12:41:35 [7415] [6] DEBUG: AT2[gsm1]: <-- AT+CMGR=15
2015-07-14 12:41:35 [7415] [6] DEBUG: AT2[gsm1]: <-- OK
2015-07-14 12:41:35 [7415] [6] DEBUG: AT2[gsm1]: not deleted.
2015-07-14 12:41:35 [7415] [6] DEBUG: AT2[gsm1]: --> AT+CMGR=16^M
2015-07-14 12:41:35 [7415] [6] DEBUG: AT2[gsm1]: <-- AT+CMGR=16
2015-07-14 12:41:35 [7415] [6] DEBUG: AT2[gsm1]: <-- OK
2015-07-14 12:41:35 [7415] [6] DEBUG: AT2[gsm1]: not deleted.
2015-07-14 12:41:35 [7415] [6] DEBUG: AT2[gsm1]: --> AT+CMGR=17^M
2015-07-14 12:41:35 [7415] [6] DEBUG: AT2[gsm1]: <-- AT+CMGR=17
2015-07-14 12:41:35 [7415] [6] DEBUG: AT2[gsm1]: <-- OK
2015-07-14 12:41:35 [7415] [6] DEBUG: AT2[gsm1]: not deleted.
2015-07-14 12:41:35 [7415] [6] DEBUG: AT2[gsm1]: --> AT+CMGR=18^M
2015-07-14 12:41:35 [7415] [6] DEBUG: AT2[gsm1]: <-- AT+CMGR=18
2015-07-14 12:41:35 [7415] [6] DEBUG: AT2[gsm1]: <-- OK
2015-07-14 12:41:35 [7415] [6] DEBUG: AT2[gsm1]: not deleted.
2015-07-14 12:41:35 [7415] [6] DEBUG: AT2[gsm1]: --> AT+CMGR=19^M
2015-07-14 12:41:35 [7415] [6] DEBUG: AT2[gsm1]: <-- AT+CMGR=19
2015-07-14 12:41:35 [7415] [6] DEBUG: AT2[gsm1]: <-- OK
2015-07-14 12:41:35 [7415] [6] DEBUG: AT2[gsm1]: not deleted.
2015-07-14 12:41:35 [7415] [6] DEBUG: AT2[gsm1]: --> AT+CMGR=20^M
2015-07-14 12:41:36 [7415] [6] DEBUG: AT2[gsm1]: <-- AT+CMGR=20
2015-07-14 12:41:36 [7415] [6] DEBUG: AT2[gsm1]: <-- OK
2015-07-14 12:41:36 [7415] [6] DEBUG: AT2[gsm1]: not deleted.
2015-07-14 12:41:36 [7415] [6] DEBUG: AT2[gsm1]: --> AT+CMGR=21^M
2015-07-14 12:41:36 [7415] [6] DEBUG: AT2[gsm1]: <-- AT+CMGR=21
2015-07-14 12:41:36 [7415] [6] DEBUG: AT2[gsm1]: <-- OK
2015-07-14 12:41:36 [7415] [6] DEBUG: AT2[gsm1]: not deleted.
2015-07-14 12:41:36 [7415] [6] DEBUG: AT2[gsm1]: --> AT+CMGR=22^M
2015-07-14 12:41:36 [7415] [6] DEBUG: AT2[gsm1]: <-- AT+CMGR=22
2015-07-14 12:41:36 [7415] [6] DEBUG: AT2[gsm1]: <-- OK
2015-07-14 12:41:36 [7415] [6] DEBUG: AT2[gsm1]: not deleted.
2015-07-14 12:41:36 [7415] [6] DEBUG: AT2[gsm1]: --> AT+CMGR=23^M
2015-07-14 12:41:36 [7415] [6] DEBUG: AT2[gsm1]: <-- AT+CMGR=23
2015-07-14 12:41:36 [7415] [6] DEBUG: AT2[gsm1]: <-- OK
2015-07-14 12:41:36 [7415] [6] DEBUG: AT2[gsm1]: not deleted.
2015-07-14 12:41:36 [7415] [6] DEBUG: AT2[gsm1]: --> AT+CMGR=24^M
2015-07-14 12:41:36 [7415] [6] DEBUG: AT2[gsm1]: <-- AT+CMGR=24
2015-07-14 12:41:36 [7415] [6] DEBUG: AT2[gsm1]: <-- OK
2015-07-14 12:41:36 [7415] [6] DEBUG: AT2[gsm1]: not deleted.
2015-07-14 12:41:36 [7415] [6] DEBUG: AT2[gsm1]: --> AT+CMGR=25^M
2015-07-14 12:41:37 [7415] [6] DEBUG: AT2[gsm1]: <-- AT+CMGR=25
2015-07-14 12:41:37 [7415] [6] DEBUG: AT2[gsm1]: <-- OK
2015-07-14 12:41:37 [7415] [6] DEBUG: AT2[gsm1]: not deleted.
2015-07-14 12:41:37 [7415] [6] DEBUG: AT2[gsm1]: --> AT+CMGR=26^M
2015-07-14 12:41:37 [7415] [6] DEBUG: AT2[gsm1]: <-- AT+CMGR=26
2015-07-14 12:41:37 [7415] [6] DEBUG: AT2[gsm1]: <-- OK
2015-07-14 12:41:37 [7415] [6] DEBUG: AT2[gsm1]: not deleted.
2015-07-14 12:41:37 [7415] [6] DEBUG: AT2[gsm1]: --> AT+CMGR=27^M
2015-07-14 12:41:37 [7415] [6] DEBUG: AT2[gsm1]: <-- AT+CMGR=27
2015-07-14 12:41:37 [7415] [6] DEBUG: AT2[gsm1]: <-- OK
2015-07-14 12:41:37 [7415] [6] DEBUG: AT2[gsm1]: not deleted.
2015-07-14 12:41:37 [7415] [6] DEBUG: AT2[gsm1]: --> AT+CMGR=28^M
2015-07-14 12:41:37 [7415] [6] DEBUG: AT2[gsm1]: <-- AT+CMGR=28
2015-07-14 12:41:37 [7415] [6] DEBUG: AT2[gsm1]: <-- OK
2015-07-14 12:41:37 [7415] [6] DEBUG: AT2[gsm1]: not deleted.
2015-07-14 12:41:37 [7415] [6] DEBUG: AT2[gsm1]: --> AT+CMGR=29^M
2015-07-14 12:41:38 [7415] [6] DEBUG: AT2[gsm1]: <-- AT+CMGR=29
2015-07-14 12:41:38 [7415] [6] DEBUG: AT2[gsm1]: <-- OK
2015-07-14 12:41:38 [7415] [6] DEBUG: AT2[gsm1]: not deleted.
2015-07-14 12:41:38 [7415] [6] DEBUG: AT2[gsm1]: --> AT+CMGR=30^M
2015-07-14 12:41:38 [7415] [6] DEBUG: AT2[gsm1]: <-- AT+CMGR=30
2015-07-14 12:41:38 [7415] [6] DEBUG: AT2[gsm1]: <-- OK
2015-07-14 12:41:38 [7415] [6] DEBUG: AT2[gsm1]: not deleted.
2015-07-14 12:41:38 [7415] [6] DEBUG: AT2[gsm1]: --> AT+CMGR=31^M
2015-07-14 12:41:38 [7415] [6] DEBUG: AT2[gsm1]: <-- AT+CMGR=31
2015-07-14 12:41:38 [7415] [6] DEBUG: AT2[gsm1]: <-- OK
2015-07-14 12:41:38 [7415] [6] DEBUG: AT2[gsm1]: not deleted.
2015-07-14 12:41:38 [7415] [6] DEBUG: AT2[gsm1]: --> AT+CMGR=32^M
2015-07-14 12:41:38 [7415] [6] DEBUG: AT2[gsm1]: <-- AT+CMGR=32
2015-07-14 12:41:38 [7415] [6] DEBUG: AT2[gsm1]: <-- OK
2015-07-14 12:41:38 [7415] [6] DEBUG: AT2[gsm1]: not deleted.
2015-07-14 12:41:38 [7415] [6] DEBUG: AT2[gsm1]: --> AT+CMGR=33^M
2015-07-14 12:41:38 [7415] [6] DEBUG: AT2[gsm1]: <-- AT+CMGR=33
2015-07-14 12:41:38 [7415] [6] DEBUG: AT2[gsm1]: <-- OK
2015-07-14 12:41:38 [7415] [6] DEBUG: AT2[gsm1]: not deleted.
2015-07-14 12:41:38 [7415] [6] DEBUG: AT2[gsm1]: --> AT+CMGR=34^M
2015-07-14 12:41:39 [7415] [6] DEBUG: AT2[gsm1]: <-- AT+CMGR=34
2015-07-14 12:41:39 [7415] [6] DEBUG: AT2[gsm1]: <-- OK
2015-07-14 12:41:39 [7415] [6] DEBUG: AT2[gsm1]: not deleted.
2015-07-14 12:41:39 [7415] [6] DEBUG: AT2[gsm1]: --> AT+CMGR=35^M
2015-07-14 12:41:39 [7415] [6] DEBUG: AT2[gsm1]: <-- AT+CMGR=35
2015-07-14 12:41:39 [7415] [6] DEBUG: AT2[gsm1]: <-- OK
2015-07-14 12:41:39 [7415] [6] DEBUG: AT2[gsm1]: not deleted.
2015-07-14 12:41:39 [7415] [6] DEBUG: AT2[gsm1]: --> AT+CMGR=36^M
2015-07-14 12:41:39 [7415] [6] DEBUG: AT2[gsm1]: <-- AT+CMGR=36
2015-07-14 12:41:39 [7415] [6] DEBUG: AT2[gsm1]: <-- OK
2015-07-14 12:41:39 [7415] [6] DEBUG: AT2[gsm1]: not deleted.
2015-07-14 12:41:39 [7415] [6] DEBUG: AT2[gsm1]: --> AT+CMGR=37^M
2015-07-14 12:41:39 [7415] [6] DEBUG: AT2[gsm1]: <-- AT+CMGR=37
2015-07-14 12:41:39 [7415] [6] DEBUG: AT2[gsm1]: <-- OK
2015-07-14 12:41:39 [7415] [6] DEBUG: AT2[gsm1]: not deleted.
2015-07-14 12:41:39 [7415] [6] DEBUG: AT2[gsm1]: --> AT+CMGR=38^M
2015-07-14 12:41:39 [7415] [6] DEBUG: AT2[gsm1]: <-- AT+CMGR=38
2015-07-14 12:41:39 [7415] [6] DEBUG: AT2[gsm1]: <-- OK
2015-07-14 12:41:39 [7415] [6] DEBUG: AT2[gsm1]: not deleted.
2015-07-14 12:41:39 [7415] [6] DEBUG: AT2[gsm1]: --> AT+CMGR=39^M
2015-07-14 12:41:40 [7415] [6] DEBUG: AT2[gsm1]: <-- AT+CMGR=39
2015-07-14 12:41:40 [7415] [6] DEBUG: AT2[gsm1]: <-- OK
2015-07-14 12:41:40 [7415] [6] DEBUG: AT2[gsm1]: not deleted.
2015-07-14 12:41:40 [7415] [6] DEBUG: AT2[gsm1]: --> AT+CMGR=40^M
2015-07-14 12:41:40 [7415] [6] DEBUG: AT2[gsm1]: <-- AT+CMGR=40
2015-07-14 12:41:40 [7415] [6] DEBUG: AT2[gsm1]: <-- +CMS ERROR: 321
2015-07-14 12:41:40 [7415] [6] ERROR: AT2[gsm1]: CMS ERROR: +CMS ERROR: 321
2015-07-14 12:41:40 [7415] [6] ERROR: AT2[gsm1]: CMS ERROR: Invalid memory index -> don’t worry, just memory fragmentation. (321)
2015-07-14 12:41:40 [7415] [6] DEBUG: AT2[gsm1]: failed to get message 40.
2015-07-14 12:41:40 [7415] [6] DEBUG: AT2[gsm1]: TP-Validity-Period: 24.0 hours
2015-07-14 12:41:40 [7415] [6] DEBUG: AT2[gsm1]: --> AT+CMGS=38^M
2015-07-14 12:41:40 [7415] [6] DEBUG: AT2[gsm1]: <-- AT+CMGS=38>
2015-07-14 12:41:40 [7415] [6] DEBUG: AT2[gsm1]: send command status: 1
2015-07-14 12:41:40 [7415] [6] DEBUG: AT2[gsm1]: --> 0031000181F10000A721C834A80EA2A3CBF2320B747EBFC9A0F65BEE4EBBCFA110E81726B7D36E
2015-07-14 12:41:40 [7415] [6] DEBUG: AT2[gsm1]: --> ^Z
2015-07-14 12:41:40 [7415] [6] DEBUG: AT2[gsm1]: <-- > 0031000181F10000A721C834A80EA2A3CBF2320B747EBFC9A0F65BEE4EBBCFA110E81726B7D36E
2015-07-14 12:41:42 [7415] [6] DEBUG: AT2[gsm1]: <-- +CMS ERROR: 500
2015-07-14 12:41:42 [7415] [6] ERROR: AT2[gsm1]: CMS ERROR: +CMS ERROR: 500
2015-07-14 12:41:42 [7415] [6] ERROR: AT2[gsm1]: CMS ERROR: Unknown error. -> maybe Sim storage is full? I’ll have a look at it. (500)
2015-07-14 12:41:42 [7415] [6] DEBUG: AT2[gsm1]: send command status: 1

my problem was solved just when you compose the phone number to send it the sms don’t put the prefix before ! just the number :slight_smile: i hope this be useful for someone :smile: